ASDFriendly was four years old yesterday, so I celebrated with a glass of whisky and a few thoughts about the dynamics of internet groups.
As well as ASDf, I have been a member of various other forums for almost a decade now, both as an ‘umble oik and an elevated moderator, and have always been interested in how they grow and develop - with similarities and differences to other social groupings. (Come on - I am a sociologist!)
For a start, a forum is a great leveller. You can claim to be anything - and it would be very difficult for your claims to be refuted. And even claims to great knowledge can be made without justification. This story, from Wikipedia, is typical - and not even unusual.
For I while I was a member of a forum of Christians which was always caught up in one argument or another about church law, Biblical interpretation, rightful authority, and that age-old last recourse of the gainsayer, ‘What Would Jesus Do?” The point there was that a claim to qualifications meant nothing. What you wrote would be scrutinised by your opponent, not for its value in the argument, but for ammunition to use against you. What would ordinarily be a winning point in a proper debate is, with depressing regularity, just the last word before the dispute turns into a nasty, poisonous and bitter fight.
This is why a forum needs close supervision. After all, the prevailing culture of any internet forum is not dictated by its owner or administrator. It is dictated by the personalities who spend the most time and energy inputting their ideas into it.
Second, there is the way in which the membership presents itself and then coalesces into groups.
A friendship formed on the internet can be as close as any other; we have made some great friends, and I even know of one romance. Similarly, I remember vividly the reaction at a get together when a loud, outspoken and vivacious forum member turned out to be, in real life, a timid little wallflower.
But as with real life, just being associated with one particular group or another will single you out. And no group is more vulnerable in that respect than the people who own, run or moderate forums.
I discovered this a few years ago when I was on the moderating team at http://www.rejesus.co.uk/ - where I slowly learned that when people knew that you had the heady combination of the power to change posts and the ear of the people in control, they would not trust you in a debate. When a moderator made a simple expression of disagreement it was interpreted as an attempt to impose a particular view; worse, disagreeing with the moderator was seen by some as a challenge - not to the moderator’s own personally held views, but to an imagined authoritative opinion that members were expected to subscribe to regardless of their own opinions.
It begs the questions, if they think that the board owners and administrators demand adherence to a centrally held orthodoxy, then why are they, self confessed dissenters, there? And why haven’t the owners banned them for their dissent? It doesn’t make sense - but then why should it?
The truth is unimportant; if someone has decided that they are going to identify themselves as a community heterodox, then the administrators and moderators are their natural target. It is how many people establish their identities and reputations online. I call it ‘Robin Hood Syndrome.’
And it is the reason why so many forums turn on their creators. I was told last weekend that the creators of Ship of Fools no longer participate in their own forums; I don’t know, because I stopped about four years ago. But I can believe it.
It all hinges on a simple principle. In a forum, disagreement is encouraged. Forums thrive on disagreement. Without disagreement, forums would be boring. So the last thing that any forum member should consider doing is attack another for disagreeing with them.
Disagree right back, with every ounce of your might. It’s what you, they and the forum are all there for.